Shipping policy

SHIPPING & DELIVERY POLICY

Last updated May 06, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://byvaruna.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free standard shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free standard shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT ARE THE SHIPPING TIMES?

United Kingdom

The estimated delivery time is 2-10 business days. 

This time is made up of:

  • 1-5 days order processing time (Mon-Sat)
  • 1-5 days shipping time (Mon-Sat)

Order Cut-Off Time: 02:00pm GMT


United States

The estimated delivery time is 2-10 business days. 

This time is made up of:

  • 1-5 days order processing time (Mon-Sat)
  • 1-5 days shipping time (Mon-Sat)

Order Cut-Off Time: 02:00pm GMT

Rest of the World

The estimated delivery time is 2-10 business days.

This time is made up of:

  • 1-5 days order processing (Mon-Sat)
  • 1-5 days shipping time (Mon-Sat)

Order Cut-Off Time: 02:00 GMT

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://byvaruna.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

ByVaruna

Address: 124-128 City Road, London, EC1V 2NX, UK

E-Mail: contact@byvaruna.com
Contact form: contact us
Phone: +44 7532 751 706

Company Number: 15190697

Customer service: Mon-Fri, from 09:00am to 05:00pm PST.
We typically respond within 12 to 24 hours.